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  • Booxshop Service

    Dear customer, we apologize for the inconvenience.

    In this case, please try to reboot the device and see if the problem persisted. 

    However, if the problem persisted, we suggest submitting feedback via "Settings" > "Feedback" > "+" on your device. Please make sure that you tick the option "send logs" while sending the Feedback so that we can analyze and diagnose the exact problem better. Our technical team will reply to you in 2 working days after you submit the Feedback.​ 

    Many thanks for your effort and understanding.

  • L Shaf

    Oh nice, thank you. it's solved after I restart it.


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