V. 3.3.1 Transparent screensaver does not work anymore

Henning Larsen

• November 01, 2022 15:22

When entering sleep mode manually it sometimes blanks the display, sometimes sleeps with the login screen and if you are really lucky it retains what was on the screen. When entering sleep mode via "Auto Sleep" I never was able to retain what was on the screen.

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  Booxshop Service

  • November 02, 2022 08:06

  Dear Customer, we apologize for the inconvenience. 

  In this case, we suggest reproducing this issue on your device. After that, please immediately submit feedback via "Settings" > "Feedback" > "+" on your device. Please make sure that you tick the option "send logs" while sending the Feedback so that we can analyze and diagnose the exact problem better. Our technical team will reply to you in 2 working days after you submit the Feedback.​ 

  Many thanks for your effort and understanding.

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  Sean Straus

  • January 04, 2023 16:21

  I'm having this problem too.

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