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Nova 3 V3.3.1 full of bugs

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4 comments

  • William Saint-jules

    Hi, have you received any feedback from Boox on these issues?

    0
  • jirka

    Unfortunately, I received no response so far.

    0
  • William Saint-jules

    Personally, my main issue was the library not refreshing, but I also had bugs similar to what you describe. I did a factory reset (after backing up my files) and it solved most of my problems. Have you tried that? Also, have you tried to reach to them via "Feedback" in the Settings menu? I got a reply within a day. Best of luck with your bugs!

    1
  • Kanan Dethin

    You may to the following for your Apps.

    The following describes how to:
    1. Force stop an App.
    2. Clear the App cache, user data remains.
    3. Clear the app storage, user data is lost.

    The method works for any Android App.

    My device is a Nova3 Color, the steps may differ.

    For the system Apps:
    Go to Settings Menue.
    Tap on the version image.
    Tap on the App row.

    For the other Apps:
    Go to the Apps Menue.
    Hold down on the App symbol.
    Click Manage.

    To a FORCE STOP.

    This may already fix the issues.
    If not you may proceed.

    Click on Storage & cache.
    Clear the cache. User data will remain.

    This may already fix the issues.
    If not you may proceed.

    Click on Storage & cache.
    Clear the storage. This removes user data.

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