Firmware update 3.3.1 corupted library - no books are shown - note air v1
The books in the library are not shown anymore and even that the scan path is correct they are not loading nor refreshing. The books i can access by going to storage ...
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how did you attach pics to this post
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Same problem here. Any updates?
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also submitting feedback is not working
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I did factory reset. It’s working now. Make sure you have your content backed up first before doing it.
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same after update on nova 3 color, no books history, no books library. Seems like totally bugged update. Waiting for a new update with fixes
upd: factory reset solved the problem with recent books and library
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Hello to every Onyx Boox Note Air v1 owner that upgraded to firmware 3.3.1 or newer.
Can you tell me which android version is used and what the date of the android security updates is?
Best regards
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Hey a simpler way.
The following describes how to:
1. Force stop NeoReader
2. Clear the App cache, user data remains.
3. Clear the app storage, user data is lost.The method works for any Android App.
My device is a Nova3 Color, the steps may differ.
Go to Settings Menue.
Tap on the version image.
Tap on the NeoReader row.
To a FORCE STOP.This may already fix the issues.
If not you may proceed.Click on Storage & cache.
Clear the cache. User data will remain.This may already fix the issues.
If not you may proceed.Click on Storage & cache.
Clear the storage. This removes user data.0 -
Thanks Kanan!
Clear NeoReader storage worked for me...saving me from a factory reset!
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