I would like to return my recent purchased boox tab ultra
I received my tab ultra yesterday and was eager to learn and use this device, I also went to website going through the tutorials. But unfortunately I found that this device just is not for me. The color and the resolution are not good for my eyes. It is not easy for me to review pdf files displayed by this device. My eyes are hurting and unfortunately I have to return it.
Would you please let me know how to proceed the return?
Thank you very much and sorry for the inconvenience caused.
did you ever get a response? I have not. JZ0
I sent another message to firstname.lastname@example.org. I got a response asking me to send photos of the product I purchased and 14 digital serial number. I gave them all the information last Sunday and am waiting for their reply. It is supposed to answer me in two days. At the best I can only have a partial refund. I really should have purchased it from Amazon rather than directly from the Boox site.0
Please sign in to leave a comment.