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2 comments

  • Official comment
    Booxshop Service

    Dear customer, 

    We apologize for the inconvenience.

    According to the picture, the screen of your device is damaged. In this case, we suggest submitting a request at the link below

    https://help.boox.com/hc/en-us/requests/new

    Our after-sale team will help you to arrange a repair after receiving your request.

    Thank you for your time. If you have any further questions, please feel free to let us know. 

    Sincerely,
    Derek

  • Renate

    Sorry. The screen is cracked and useless.

    0

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