No Feedback from Submitted Request

John Spencer

• March 31, 2023 05:34

I submitted a reqeust about 1 or 2 weeks ago and have not received any contact.
I have a Max2Pro that just will not hold charge. It needs to be repaired. It is not under warranty, I just need it fixed. Who can help this customer.

Thank You

John

0

• Official comment

  

  BOOX Shop Service

  • September 16, 2023 09:31

  Dear customer, 
          
  We apologize for the inconvenience.

  In this case, we suggest submitting feedback via the link https://help.boox.com/hc/en-us/requests/new. Our after-sale team will help you to arrange a repair after receiving your request.

  Many thanks for your time and understanding.

  Sincerely,
  Derek
• 

  Jory Butler

  • June 08, 2023 22:39

  Have they contacted you yet?

   

  0

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