Notes Handwriting Recognition

Philip Fellows

• April 10, 2023 08:39

I’ve noticed that the handwriting recognition in Notes on my Note Air 2 Plus has got much worse since the latest update. It’s still really good on the editing/text entry box but in the Notes themselves it is missing large sections of text. Does anyone know what is going on?

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• Official comment

  

  Booxshop Service

  • September 14, 2023 09:37

  Dear customer, 
          
  We apologize for the inconvenience.

  We optimized the AI recognition feature in firmware v3.4. In this case, we suggest submitting feedback via "Settings" > "Feedback" > "+" on your device. Our tech team will send you a firmware update after receiving your feedback. You could update the firmware via "Settings" > "Firmware update" and please check whether the problem persists.

  Many thanks for your time and understanding.       

  Sincerely,
  Derek
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  mark stavar

  • April 13, 2023 11:29

  This is consistent with my experience. 3.3.2 is a definite regression as far as that goes.

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  Jack Scott Emery

  • June 15, 2023 08:19

  I'm also having issues.

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