Writing on PDF does not show up when transfered back to PC

Mark Cosgrove

• May 05, 2023 10:02

When I write with the stylus on a pdf on my NoteAir 2, the notes do not survive the transfer back to my PC. They are still visible on the Boox, but not on the PC.

Windows 11
transfer via SendtoBOox, and via cable
pdf (web fast view) is disabled.
Note is running latest firmware

 

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• Official comment

  

  Booxshop Service

  • April 03, 2024 09:21

  Dear customer,

  We apologize for the inconvenience.

  In this case, please follow the steps below to embed data. After that, please check if the problem persists.

  

  Sincerely,
  Derek
• 

  Richard Lees

  • March 10, 2024 04:06

  The annotations on a PDF don't directly modify the PDF itself -- the data is stored in a separate file that is an overlay when you view the file.  If you want to have an annotated PDF for use elsewhere you need to export the file.  There are a few different ways to export it / get it off your device so I recommend doing a search for that to get the exact procedure.

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