How do I open epub+zip books?

linker C

• June 03, 2023 20:14

I'm not sure if this is an Android issue or Boox specific.  I have ebooks in epub+zip format and OSX Book application can open it without issue.

But my TabUltraC seems to just treat it like a directory.  NeoReader can't recognize it as epub book.

I noticed it's being treated just as a directory even in the storage (folder) view already.  So I thought this might be an Android issue.  Any idea?

0

• Official comment

  

  Booxshop Service

  • September 14, 2023 10:55

  Dear customer,  
          
  We apologize for the inconvenience.  

  In this case, we suggest submitting feedback via "Settings" > "Feedback" > "+" on your device. Please make sure that you tick the option "send logs" and please attach the ebook to the feedback so that we can analyze and diagnose the exact problem better. Our technical team will reply to you as soon as possible after you submit the Feedback.​ 

  Many thanks for your effort and understanding. 

  Sincerely,
  Derek

Please sign in to leave a comment.