Can we please have download for v2.3.1 firmware?
Can the Boox support please help us have access to download v2.3.1 firmware so we can get our notebooks working again?
The latest update has slowed my tablet down so much that it's basically unusable.
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Official comment
Dear customer,
We apologize for the inconvenience.
In this case, please the steps below to freeze all apps and please check whether the problem persists.
If the problem persists, we suggest submitting feedback via "Settings" > "Feedback" > "+" on your device. Please make sure that you tick the option "send logs" while sending the Feedback so that we can analyze and diagnose the exact problem better. Our technical team will reply to you as soon as possible after you submit the Feedback.
Many thanks for your time and understanding.
Sincerely,
Derek
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