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Screencast on Ultra C not working


1 comment

  • Official comment
    Booxshop Service

    Dear customer,

    We apologize for the inconvenience.

    In this case, please make sure your Tab Ultra C and your TV are both connected to the same Wi-Fi network. If the problem persists, we suggest reproducing this issue on your device. After that, please immediately submit feedback via "Settings" > "Feedback" > "+" on your device. Please make sure that you tick the option "send logs" while sending the Feedback so that we can analyze and diagnose the exact problem better. Our technical team will reply to you as soon as possible after you submit the Feedback. 

    Many thanks for your time and understanding.


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