Notes suggestions/issues
When taking notes using the notes app I have the following issues:
1. The recorder window is far too large. Takes about about 15% of the window. would be nice to minimize it(maybe simply show an small icon somewhere or enable showing/hiding it from the taskbar.
2. The way I hold the tablet causes my thumb to sometimes touch the upper left corner. This can cause strange issues with the zoom(notes will zoom out the pages).
3. The zoom feature is so sluggish(e.g., to set the zoom or when it has to re-render the entire page) that it becomes difficult to use, specially for very large page notes with a high zoom. Also sometimes "randomly" notes will zoom out. It might be nice to be able to lock the zoom level. I typically zoom in quite a bit so I can use the page more like a canvas.
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Dear customer,
We apologize for the inconvenience. In this case, we are wondering which model is your device and whether the firmware version is in the latest version.
We have forwarded your suggestion about minimizing the recorder windows to our tech team and will do our best to improve the software of our device.
Regarding the issue with the thumb touch screen, you could try to disable to hand touch feature while you taking notes.
Regarding the issue the zoom feature is sluggish, we assume this issue is related to the refresh settings. In this case, you could follow the steps below to change the refresh settings and it should be able to fix the issue.
- Please open the notepad and swipe down from the top of the screen and click "E Ink Center".
- Please click "More settings".
- "When scrolling a page, use" please select X mode.
After that, please check whether the problem can be solved.
Many thanks for your time and understanding.
0 - Please open the notepad and swipe down from the top of the screen and click "E Ink Center".
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