Tab Ultra C with Android 11 and work profile

Steve B

• July 12, 2023 18:22

I received my Tab Ultra C today from Amazon. I tested writing, browsing and reading with the Kindle app. All fine so far. Runs smooth and it seemed to be the perfect tablet for me, but then I installed Intune and created a work profile, as I would like to use it for reading emails, chat in teams and access my company data. I could install all the necessary apps and connect to. But when creating the account within Outlook, OneDrive or Teams, it says my company profile expect to have at least the security patch Android-2022-06-01 installed. What a pity. Now it seems not to be the perfect tablet.

Why not install Android 13 instead?

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• Official comment

  

  BOOX Shop Service

  • September 14, 2023 08:48

  Dear customer, 
          
  We apologize for the inconvenience.

  We updated the security patch in the firmware v3.4. In this case, we suggest submitting feedback on your device's "Settings" > "Feedback and Advice" > "+". Our tech team will send you the firmware update after receiving your feedback. And you could update the firmware via "Settings" > "System Settings" > "System Update". After that, please check whether the problem persists. 

  Many thanks for your time and understanding.       

  Sincerely,
  Derek
• 

  linker C

  • September 28, 2023 21:44

  is v3.4 released officially?   If not, when will it be?  My device says I have the latest already.  It seems v3.4 fixed quiet bit of reported issues.  I would like to try it (after official release).

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• 

  BOOX Shop Service

  • October 08, 2023 10:52

  Hi Linker,

  We didn't officially release the v3.4. The firmware v3.4 is available for the Tab series, Note Air 2 Plus, and Max Lumi 2. If the model of your device is one of those, you could submit feedback from your device and our tech team will push the firmware update to your device after receiving your feedback.

  Sincerely,
  Derek

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