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New Ultra C - Unable to enter phone number to register with Onyx



  • D. van Zijtveld

    I had the same experience, but you must add the phone number in two fields... So the first field would be only a 1 if you live in the us and the second field your own number... Hard to see on the screen that these a two fields.

  • Booxshop Service

    Dear customer,

    We apologize for the inconvenience.

    When entering the phone number, there is a bar to separate the area code and phone number. So there are a total of 2 fields to enter the phone number. Please enter the area code which is +1 on the first field and enter your phone number on the second field as in the picture below:

    Many thanks for your time and understanding.



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