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Lost pages of Notes


1 comment

  • Official comment
    Booxshop Service

    Dear customer,
    Thank you for contacting us and we apologize for the inconvenience.

    In this case, please manually sync your notes again by clicking the sync button on top of the Notes page. After that, please wait until the synchronization is completed and please check whether the problem persists.

    If still unable to fix the problem, we suggest reproducing this issue on your device. After that, please immediately submit feedback via "Settings" > "Feedback" > "+" on your device. Please make sure that you tick the option "send logs" while sending the Feedback so that we can analyze and diagnose the exact problem better. Our technical team will reply to you as soon as possible after you submit the Feedback.​ 

    Many thanks for your time and understanding.

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