Your hardware is really amazing, however, your software has major flaws. I want to be able to switch between you reader software and your notetaking software with one simple step. However, your software does not allow this, even though your customers were asking for this feature already four years ago. It is such a simple task to program so that I don’t understand that for four years this crucial function that a lot of people ask you to implement is still not completed.
There are some workarounds, but none is an acceptable efficient way, if you are a busy customer trying to use your product in a business environment with little time.
I would be happy to function as an advisor for your company, concerning software development, as you definitely seem to need more input from heavy users, so that your software meets the same amazing standard your hardware does.
Looking forward hearing from you.
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