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v3.5 Tab X files no longer pushed


1 comment

  • Official comment
    Booxshop Service

    Dear customer,

    We apologize for the inconvenience.

    We suspect this issue may related to the time setting of the device. In this case, please go to "Settings" > "System Settings" > "Date and Time"  > turn on or off "Automatically Set". Please make sure you select the correct time zone and check whether the time of the device is matching with your local time. After that, please check if the problem persists.

    If the problem persists, we suggest reproducing this issue on your device. After that, please immediately submit feedback via "Settings" > "FAQ & Feedback" > "+" on your device. Please make sure that you tick the option "send logs" and please describe the question in the feedback. Our technical team will reply to you ASAP after you submit the Feedback.​


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