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  • Official comment
    Booxshop Service

    Dear customer, 

    We apologize for the inconvenience. 

    In this case, we suggest submitting feedback via "Settings" > "Feedback" > "+" on your device. Please make sure that you tick the option "send logs" and please attach the book in the attachment. So that we can analyze and diagnose the exact problem better. Our technical team will get back to you as soon as possible after you submit the Feedback.​

    Many thanks for your effort and understanding.


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