Text created with the Smart Scribe Double-tap Recognition cannot be deleted

Christopher Ludwig

• January 10, 2024 17:01

Text created with the Smart Scribe Double-tap Recognition cannot be deleted after conversion. Also the undo button will not remove this text.

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• Official comment

  

  BOOX Shop Service

  • February 01, 2024 09:39

  Dear customer,

  We apologize for the inconvenience.

  In this case, you could click the pen icon on the toolbar to enter the writing mode. Then, you could use the lasso tool to select the converted text to move or delete it. Please refer to the steps in the link below:

  https://help.boox.com/attachments/token/tppqL4jgTOB0YDCD0kVI2MI6v/?name=how+to+delete+a+double-tap+recognition+text+in+NeoReader.mp4

  Sincerely,
  Derek
• 

  Yas

  • August 11, 2025 03:50

  I have the same problem and I want to undo the changes and have my original notes

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  BOOX Shop Service

  • August 12, 2025 02:24

  Hi Yas,
  You can use the lasso to select the handwriting notes and convert them to text. As long as you don't close the notebook, you can undo the operation to turn the text back to the handwritten notes. However, if you close the notebook after you convert the handwriting notes to text and open it again, we are afraid that it will be unable to undo the operation. Many thanks for your understanding.

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