Cannot navigate Dropbox

Zperko

• February 23, 2024 22:33

I just bought a brand new note air 3 C, and set up dropbox on it, installing it directly from the play store under apps. It went all fine and I could link it to my account, however basically it doesn't allow to navigate anywhere. The folders show up properly in the root of my dropbox, sometimes it allows to go in 1 or 2 folders deep, but most of the time it just doesn't do anything when trying to go into folders.

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  Gardner, Sebastian

  • October 02, 2025 12:42

  Can Dropbox be used fluently and without hassle on Boox Tab? I want to use Boox Tab to work on PDFs in my Dropbox, writing notes on them and highlighting, etc. But this is what Rami Sharaf reported in 2022: ''When I open a PDF with the NEO Reader, take my notes, and close it, it seems that my notes are only available locally in the Library section of Boox, while the version of the PDF in my Dropbox remains unchanged.'' I too would like smooth sync of my Boox with my Dropbox - and not have one annotated copy on Boox, and another copy without annotations on Dropbox. Has this been fixed/optimized?

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  BOOX Shop Service

  • October 06, 2025 09:10
  • Edited

  Hi Gardner,
  We apologize for the inconvenience. In this case, please try the following:

  1) Please update the firmware of your device to the latest version first. Please apply for the beta test via Settings > More Settings > System Update > Apply for Beta test. After you join the test program, our tech team will send you the beta firmware when it is available.

  2) Please open the PDF on the BOOX device > tap on the center of the page to bring up the menu > click "More" on the top right corner > Embed Data to PDF. 

  3) If the problem persists, please try to unbind and rebind the OneDrive. Then, please check if the problem can be fixed.

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