Note Air 3C takes forever to search notes

Daniel Richards

• March 13, 2024 20:12

I have recognise text in the background turned on in AI settings. The handwriting to text conversation takes a really long time when converting a page. When I use the search facility to search for a word. It takes forever. This makes the function unusable.

0

• Official comment

  

  BOOX Shop Service

  • April 03, 2024 09:51

  Dear customer,

  We apologize for the inconvenience.

  The firmware v3.5.1 for Note Air 3 C has been released now. In this case, we suggest updating the firmware of your device via "Settings" > "Firmware Update". After that, please check if the problem persists.

  If the problem persists, we suggest reproducing this issue on your device. After that, please immediately submit feedback via "Settings" > "Feedback" > "+" on your device. Please make sure that you tick the option "send logs" and please describe the question in the feedback. Our technical team will get back to you as soon as possible after you submit the Feedback.​

  Sincerely,
  Derek

Please sign in to leave a comment.