PIN forgotten Onyx Note Air 3C

Robert

• March 18, 2024 19:27

I forgot PIN.

Does anyone know how to reset to factory defaults or resend PIN?

My Onyx is useless right now.

0

• Official comment

  

  BOOX Shop Service

  • April 03, 2024 10:13

  Dear customer, 

  We apologize for the inconvenience.

  We are sincerely sorry that the Note Air 3 C does not support resetting passwords. We are afraid that the only way to unlock the device is by resetting the device to the factory default settings.

  *Restoring the factory default settings will delete all data and files on your device. Please backup all important notes or documents before restoring the factory default. You can follow the steps in the video below to reset the device. The steps in the video for resetting the device will be applicable to Note Air 3 C.

  https://help.boox.com/attachments/token/sZMVaRJdgnOIoM9YCA3f7IakW/?name=Tab+Ultra+Factory+Reset.mp4

  Many thanks for your time and understanding.

  Sincerely,
  Derek

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