Adding option to change address for pending orders before shopping
Hello, I just placed an order and noticed too late I had chosen my old address, no more valid. Of course I requested a cancel of the order via support, but it would be useful to make the address change before the shipping to avoid situations like these. Just a suggestion, thanks.
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Official comment
Dear customer,
We apologize for the inconvenience.
We will forward your suggestion to the related department to improve the shopping experience.
Many thanks for your feedback and understanding.
Sincerely,
Derek -
You're welcome, glad to be of help in improving your customer management.
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