Boox NoteAir3, version 3.5.1 - does not wortk with stylus

Celso Luiz Pereira Junior

• April 13, 2024 01:31

MY brand new NoteAir3 does not work at all wiith the Stylus, i know that the stylus is working cause ive tested in otherdevices, however on the noteAir3 there is no response whatsoever, like the support is not there. i believe there is a software issue after last upgrade ( the first thing i did when ive opened the box is update it) any one with this issue ?

0

• Official comment

  

  BOOX Shop Service

  • May 10, 2024 10:01

  Dear customer,

  We apologize for the inconvenience.

  In this case, we appreciate it if you could submit a request via the link here and please provide us with the electromagnetic touch version of your device. 

  

  It would be helpful for our team to address the issue.

  Many thanks for your effort and understanding. We are looking forward to hearing back from you.

  Sincerely,
  Derek

Please sign in to leave a comment.