Note Pro, Android 9, still waiting for Firmware 3.2?

Flora Lee

• September 02, 2024 17:46

Hi,

I've updated my Note Pro to Android 9, but it won't update the firmware to 3.2. It says "This is already the latest version" and it's on Build 2021-05-20_10-53_3.1_f1d2ad8. I see there's a manual download for firmware 3.2 on the download page. I tried it and I think it's only for Android 6. How do I get firmware 3.2 for Note Pro Android 9?

Thanks!

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  Sadak Song

  • May 31, 2025 18:30

  i have same problem
  i search the whole internet and found nothing

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  Flora Lee

  • June 06, 2025 03:16

  FYI, I ended up sending the device back to Boox so they could downgrade the Android version back to Android 6. Then it could update the firmware. If you're on Android 9 it's a dead end. There are instructions on how to downgrade Android versions yourself, but it didn't work for me.

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