Problem with TTS
Dear Support Team, I am writing to report a persistent issue with the Text-to-Speech (TTS) feature on my Note Air3 device, which is currently updated to firmware version 2024-06-20_15-32_3.5.3_2b975883c(I want to note that this problem existed even in the previous firmware version.).Despite having configured all settings to Italian, the TTS engine continues to read texts in English. I have attempted several troubleshooting steps, including:
- Clearing the app data and reinstalling the language settings.
- Ensuring that the preferred TTS engine is set to the Italian language.
- Restarting the device after making changes to the settings.
Unfortunately, these efforts have not resolved the issue.Thank you for your assistance. 
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I have the same problem with portugueses since my last update of firmeware.
How can it be solved?0 -
Hi Francisco,
We apologize for the inconvenience,
After you change the language to Portuguese, please close the NeoReader from the multi-task switcher or reboot the device. After that, please open the book again and check if the problem persists.If the problem persists, we appreciate it if you could reproduce this issue on your device. After that, please immediately submit feedback via "Settings" > "Feedback" > "+" on your device. Please make sure that you tick the option "send logs" and please describe the question in the feedback. Our technical team will get back to you as soon as possible after you submit the Feedback.
Many thanks for your understanding.
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