Problem with stylus that writes even if it doesnt touch the screen
Eventhough it doesn't touch the screen, the stylus writes on the screen. It's very very annoying. I have tried to correct the problem by calibrating the stylus but with no effect.
The problem comes and goes without any obvious reason.
My device is a new Boox Note Air4C.
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Official comment
Dear customer,
We apologize for the inconvenience.
In this case, we appreciate it if you use your phone to record the video of your device. After that, we appreciate it if you could send us the video by submitting a request via the link below:
https://help.boox.com/hc/en-us/requests/new
Our team will check for the problem and get back to you as soon as possible.
Thank you very much for your effort and understanding.
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