Pin reset
Hi all,
Unfortunately, I forgot my BOOX air 3 C pin.
Luckily, it is bound to my user, so I can access the data on the tablet from the Boox website.
Is there any way to reset the password remotely through the website?
If not, what's the way to do a factory reset? The link for the video I found online is for a different model.
TIA!
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Official comment
Dear customer,
We are sincerely sorry that the Note Air 2 does not support resetting passwords. We are afraid that the only way to unlock the device is by resetting the device to the factory default settings.
In this case, you can follow the steps in the video at the link below to reset the device. The steps in the video for resetting the device will be applicable to Note Air 3 C.
https://help.boox.com/attachments/token/3zFcocRP2F3m9oroO6hph4Car/?name=Note+Air+3+factory+reset.mp4
https://help.boox.com/attachments/token/sZMVaRJdgnOIoM9YCA3f7IakW/?name=Tab+Ultra+Factory+Reset.mp4
Many thanks for your time and understanding.
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