Link to MS word file not working
I have a note air 4c.
I installed Microsoft Word via the store.
I then made a simple test doc and saved it in the device under documents.
I then made a note and inserted a link to that test doc.
When I tap the link it gives me two options to option the test doc - NeoReader or Word.
I tap on Word but nothing happens. It doesn't open up the doc in word as I would like it to.
What's wrong? Thank you for your time in advance.
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Official comment
Dear customer,
We apologize for the inconvenience. In this case, you could go to the Apps page > long-press the Word app > check if there is an "Unfreeze" button. If so, that means the Word app is frozen. You could unfreeze the app by clicking the "Unfreeze" button and check if the problem can be fixed. Many thanks for your time and understanding.
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