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Link to MS word file not working

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1 comment

  • Official comment
    Booxshop Service

    Dear customer, 
    We apologize for the inconvenience. In this case, you could go to the Apps page > long-press the Word app > check if there is an "Unfreeze" button. If so, that means the Word app is frozen. You could unfreeze the app by clicking the "Unfreeze" button and check if the problem can be fixed. Many thanks for your time and understanding.

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