Play protect certification new note air 4c

Faulcon01

• January 28, 2025 18:40
• Edited

Today I received my new Boox Note Air 4c and have been trying to set it up. Key feature for me would be to install Intune company portal to be able to lync my office apps, e.g. OneNote, Outlook, OneDrive, etc. I am not able to get the company portal fully installed because of missing certifications. It turns out that the device is not "Play protect-certified" when I check in PlayStore. If I run diagnostics i get that something is wrong with the device without a solution. Without this certification the device is rather useless for me, looking for a solution urgently! If I am unable to use this device in my work environment I will have to return it unfortunately.

BTW both the device and Play Store are fully updated.

Update: I have checked the integrity of the device with the Play integrity API checker app and found that the device does not meet device integrity and strong integrity. 

5

• 

  BOOX Shop Service

  • December 28, 2025 02:51

  Hi Andrey,
  We apologize for the inconvenience. Our tech team is still working to fix this issue. Many thanks for your patience and understanding.

  0

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