Note Air 4c / 2025-01-09_20-02_4.0_43a9adea0

Leila Salvesen

• February 10, 2025 10:33

There are some issues with the settings, which, when selected manually, work inconsistently and eventually reset automatically to the 'default' value:

-> When I turn on the 'Auto-Rotate' switch, it keeps it on and, after a certain time and upon going into Sleep mode, resets to 'Manual'. I end up needing to turn it on several times per day, which ends up being annoying.

-> In NeoReader, I set up the settings so that horizontal screen mode would convert the pdf view into 2 pages side-by-side. This works inconsistently.

-> In NeoReader, when I turn on the 'LTR' dual-page reading mode, it eventually resets it to 'RTL' without me changing any parameter. I end up needing to turn it back to 'LTR', switching this option several times per day, which ends up being annoying. A predefined setting/manual set of the default value would be very handy.

-> After a highlighted selection is made on NeoReader, it is often hard to reopen the selection to modify or delete the highlighted section, with touches or pinches often leading to opening of the side or bottom panels.

0

• Official comment

  

  BOOX Shop Service

  • February 11, 2025 02:51

  Dear customer,

  We apologize for the inconvenience.

  Upon checking, our team has replied to your request (#105774) on our system. We appreciate it if you could kindly provide us with more information about the problem through email. It would be helpful for us to address the issue.

  Thank you very much for your effort and understanding!

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