SDK GO 10.3 update?
I am working on BOOX GO 10.3 and trying to enable raw drawing using the Onyx SDK.
I successfully implemented raw drawing on BOOX Note 2 using:
TouchHelper touchHelper = TouchHelper.create(surfaceView, getRawInputCallback());
touchHelper.openRawDrawing();
touchHelper.setRawDrawingEnabled(true);
However, on BOOX GO 10.3, I receive no stylus input inside getRawInputCallback() despite successfully initializing TouchHelper.
Questions:
Has BOOX GO 10.3 changed how raw drawing input works?
Is there a new SDK version or different method required for stylus input?
Is there any security restriction preventing access to ViewUpdateHelper and EpdController?
Any guidance or updated documentation would be greatly appreciated!
-
Official comment
Dear customer,
We apologize for the inconvenience.
In this case, we suggest submitting feedback via "Settings" > "Feedback" > "+" on your device. Please make sure that you tick the option "send logs" and please attach the book in the feedback attachment. So that we can analyze and diagnose the exact problem better. Our technical team will get back to you as soon as possible after you submit the Feedback.
Many thanks for your effort and understanding!
-
Hello,
In sent you feedback from the device, I used the same email aaddress like this account GEORGE.LAZA@GMAIL.COM so you can connect this post with my feedback easier
I also prepared a wetransfer link for you with the code, the logs from logcat (no filters) and a short video where you can see that raw drawing is not active.
I repeat: it works OK on BOOX Note 2 (the device is around 4 years old!)
0 -
Hello
Are there any updates?
Best Regards,
George Laza
0 -
Dear customer,
Upon checking, our tech team has replied to you on the feedback system on March 10th. In this case, you could check the feedback history on your device. Many thanks for your understanding.0
Please sign in to leave a comment.
Comments
4 comments