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Two-finger zoom problem


1 comment

  • Official comment
    Boox Service Team


    We‘ ve received your message. After testing, it is smooth to take notes with the stylus by holding partial palm and even forearm. 
    If the screen is touched continuously by two fingers only, it would be recognized as functions of zoom in and zoom out. Pls check whether your two fingers are touching the screen all the time while taking notes. If yes, you are suggested to adjust your gesture not to use two fingers on the screen. Palm or forearm touch could not affect writing down words with a stylus. Hope it would help. Thanks for your support!

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