BT keyboard types Korean or perhaps characters

Richard A Seigel

• April 25, 2020 20:15

I had no trouble getting a Logitech and Lenovo external keyboard to be recognized by my Nova 2. However, on both keyboards after about 10 minutes of use, the keyboard starts entering what appear to be Korean or perhaps Chinese characters and I can no longer enter any English characters. These characters appear at the bottom of the screen, BTW, and not in the main body until I hit "enter". 

I have checked all the obvious settings (US English selected as the language, US English selected as the keyboard type), but everything appears to be correct. In addition, everything is OK until about 10 minutes elapses, so it does not appear to be an initial setting. It also has occurred using at least two different keyboards, so that does not appear to be the issue either.

The use of an external keyboard is a key reason why I purchased the Nova2, so I am hopeful you can resolve this for me.

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• Official comment

  

  Boox Service Team

  • April 26, 2020 09:47

  Hi,

  Thanks for your message here! Our colleagues have replied to you on the help center. Please check it. Thank you!
• 

  philh

  • June 23, 2020 16:16

  Exactly the same for me, this is just why I came to the forum. Please also help me. Thanks.

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