Firmware update error (V2.3)

Gyunam Lee

• May 18, 2020 02:48

I have a Note.

I tried to update the BOOX Note V2.3 Firmware.

But I got the following error.

I tried several times, but it was the same.

I suspect there is a problem with the firmware file.

I will wait for your answer.

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• Official comment

  

  Boox Service Team

  • May 20, 2020 07:37

  Hi,

  Thanks for your post! Apology for all the inconvenience has caused!

  Our server has something wrong on the 18th of May. However, it has been solved yesterday. Please try it again. If it does not work, you are suggested to submit bugs on Feedback via Settings/ Feedback on your device. Our colleague will diagnose the problem and reply to you as soon as possible.

  Thanks for your attention!
• 

  Gyunam Lee

  • May 20, 2020 08:00

  The same problem still occurs.

  I think the file on the server doesn't seem to have changed.

  Downloaded Note Firmware from https://www.boox.com/downloads/#note-series

  This is the Google URL linked to the site.

  https://drive.google.com/u/0/uc?id=1kyvFwyp2a6HvikO_K3A-2uVV0MwjyO0s&export=download

  I hope this problem is solved quickly.

   

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