How to sync PDF annotations to dropbox on Note 2

Comments

6 comments

  • Official comment
    BOOX Support

    Hello,

    Thanks for your post!

    In this case, you are suggested to submit bugs on Feedback via Settings/ Feedback on your device. Please make sure that you tick the option "send logs" while sending the Feedback so that we can analyze and diagnose the exact problem better. Our relevant colleagues will reply to you via email within 7 working days after you submit the Feedback.

    Thanks for your cooperation!

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  • Maarten

    Thanks. I'll do that.

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  • greg

    @maarten.

    they left the boat, there is no reply via email.

    i have been suggested the same thing here https://help.boox.com/hc/en-us/community/posts/360067972512--BUGS-Finger-touch-frontlight-settings-not-applied-after-reboot-

    but noone helped.

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  • Pbuscailhon

    There was a long thread about broken note synch with third party apps (OneNote, Dropbox, evernote...)- looks like the thread disappeared.
    Long story short, third app synch is broken since v2.3, and no fix on sight.

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  • Arkady Fedorov

    I have the same problem and was also advised to submit it via feedback. No help was provided and they stopped replying me.  What a shame! Really surprised by the incompetence.

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  • BOOX Support

    Hello,

    Apology for all the inconvenience has caused. 

    Since our technical team has been working on a large number of feedback cases, it might take some time to reply to every inquiry. Sorry about that. And they will reply to your feedback directly most of the time which you can check the replies on your Boox device feedback section. 

    As for the dropbox sync, you can bind your dropbox account to the Note app and transfer notes to your Dropbox account. Please note that the notes which are transferred to your Dropbox account are in PDF format, so they could not be edit in the Note app anymore. And if you do not want to use a Boox account, you can also back up the notes in the local storage. 

    And as to other third-party apps' sync functions, you are suggested to update your device to our newest firmware version V2.3.1 which improves a lot for customers' requests and pleasant experiences on sync.

    We count on your understanding and support always. Thank you for your time. 

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