Cannot set up ONYX Account



  • Official comment
    BOOX Support


    Thanks for your post.

    In this case, you are suggested to submit bugs on Feedback via Settings/ Feedback on your device. Please make sure that you tick the option "send logs" while sending the Feedback so that we can analyze and diagnose the exact problem better. Our relevant colleagues will reply to you via email within 7 working days after you submit the Feedback.

    Thanks for your cooperation.

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  • Javier Martin


    Unfortunately. Submit bugs on Feedback via Settings in one of the multiple Boox services that have stopped working on my device.

    I just submitted a request to  #4326 on this issue.  I think it is a larger issue. Please advice.

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