Why can I not see any of my notes folders in the storage?

Tirza Ben-ari

• July 09, 2020 12:10

Hello,
I have a few folders of notes in my Note2. Not even one of these folders appears in my storage. I cannot see it also when I connect the boox to my computer using USB. How can I find these files??? 

Thank you!

0

• Official comment

  

  Boox Service Team

  • July 10, 2020 07:32

  Hello,

  Thanks for your post.

  In this case, You are suggested to submit bugs on Feedback via Settings/ Feedback on your device. Please make sure that you tick the option "send logs" while sending the Feedback so that we can analyze and diagnose the exact problem better. Our relevant colleagues will reply to you via email within 7 working days after you submit the Feedback.

  Thanks for your cooperation.

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