"Generating export file" extremely slow
When exiting a note in the built-in notetaking app, I get a message informing me that an export file (presumably the .pdf file) is being generated. This process is now taking an unreasonable amount of time to be completed. I can cancel the export process, but then the pdf does not get exported to my dropbox account, which I have synced to the device.
It seems to me that it takes longer to export files that I have edited many times over. As an example, I have a note with a single page (but fairly full of content) that takes around 15 minutes to be exported.
Can the developers look into this, please? I own a note2.
-
Official comment
Hello,
Thanks for your post. Apology for any inconvenience has caused.
In this case, you are suggested to update your Note 2 to the newest firmware version V2.3.1 which the speed of exporting improves a lot. The speed is decided by the length of the text and the complexity of the text. We suggest that you may try to update the device first and try if it works better.
Thank you for your attention.
-
I have the same issue with my Nova Pro on V2.3.1. Last time it took about an hour to generate the export file. Is there anything that I can do to improve this? Thanks :)
0
Please sign in to leave a comment.
Comments
2 comments