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  • Official comment
    BOOX Service Team

    Hello,

    Thanks for your message. Apology for any inconvenience has caused. 

    In this case, you are suggested to submit bugs on Feedback via Settings/ Feedback on your device. Please make sure that you tick the option "send logs" while sending the Feedback so that we can analyze and diagnose the exact problem better. Our technical team will pay attention to this issue and make plans to work out it. Thanks for your cooperation.

     

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