Note 1 battery replacement in Europe

Dneru

• July 27, 2020 17:47

Hello,

I would like to ask about the price of replacement of battery in Europe and which Europe countries has Boox shops? Not all of the countries has the same shipping rates so knowing this would be helpful. 

I wrote to Boox via "submit a request" and Facebook but got no response for a few weeks now. 

The battery was so swollen that I had to remove it as I was afraid of it exploding. Would device with battery removed be accepted for repair? 

No warranty left.

Regards.

0

• Official comment

  

  BOOX Service Team

  • July 28, 2020 07:03

  Hello,

  Thanks for your post.

  Could you please kindly submit this Service Request Form via https://help.boox.com/hc/en-us/requests/new with all info needed and our relevant colleagues will reply back as soon as possible.

  May you have any other questions, please feel free to contact us.

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