Kobo app doesn't save latest page

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3 comments

  • Official comment
    BOOX Support

    Hello,

    Thanks for your post. Apology for any inconvenience has caused. 

    In this case, you are suggested to contact Kobo's customers' services for support. 

    Thank you for your time. 

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  • Rodrigo da Silva

    Yes, make sense. 

    Seems like they rolled back the version to a non working version. I doubt they will fix it. I did send them a support email...

     

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  • Rodrigo da Silva

    Here is the fix for whoever finds the same issue. 

    First of all, we will try repair your Kobo account, in order to do that, please follow these steps
    1. Tap the Kobo icon at the top of the screen.
    2. Go to the Home screen.
    3. Tap the Menu icon at the top of the screen.
    4. Tap Settings.
    5. Scroll to the bottom and tap Repair your account.
    6. Tap Repair.

    After that, we will logout and login back from the device, in order to do that, please follow these steps:
    1. Tap the Kobo icon at the top of the screen
    2. Go to the Home screen.
    3. Tap the Menu icon at the top of the screen.
    4. Tap Settings.
    5. Tap Sign out of Kobo.
    6. Tap Continue.
    Then sign in again, if the issue remains, please let me know, I will hav

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