Is there a way of fixing a too sensitive pen (Note Pro)
Occasionally in the past, but now all the time, my pen is too sensitive. It starts writing before the nib touches the screen and the result is that the writing becomes very scribbled. In the past this happened sometimes with a new nib. Now it happening all the time, and even if I change nibs. Any suggestions? It would be great if there was a sensitivity control in setup, but as far as I can see there isn't.
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Official comment
Hello,
Thanks for your post. Apology for any inconvenience that has caused.
Could you please kindly submit this Service Request Form via https://help.boox.com/hc/en-us/requests/new with all info needed and our relevant colleagues will reply back as soon as possible.
May you have any other questions, please feel free to contact us. -
What was the resolution? Mine is doing the same thing. The nib is brand new...I just got the Note Air a few days ago...
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Any update on this issue? I'm having the same problem on a brand new device.
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I've just got the Note Air2 and also having this issue, is there a fix?
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Changing the nibs on the pen worked for me. Not sure how often you should have to, but I'm having to change them about every 6-8 weeks.
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Same same here. Any official fixes for this?
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I replaced the nib in the pen, and that did the trick.
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Similar sensitivity issues. Replacing the tip is a good default. In a pinch, snipping the tip of the nib also works. Overtime the plastic nib surface is no longer uniform, it develops wear/fuzz like an eraser (this gets picked up by the touch screen).
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