Skip to main content

v2.3.1 - Note 2 - Notes PDF Vector Export



  • Official comment
    Boox Service Team


    Thanks for your post. Apology for any inconvenience has caused. 

    In this case, you are suggested to submit bugs on Feedback via Settings/ Feedback on your device. Our technical team will reply to you via email within 7 working days after you submit the Feedback. Thanks for your cooperation.

  • Yevgeniy Gorbachev

    I have the same issue. The odd thing is, it used to export vectors just fine.


  • Darko Antanasijevic

    I have the same issue. I have upgraded my Boox Note Air to firmware version 3.2.
    When I export notes (generate  PDF or PNG file from a notepad) I get a low-quality PDF vectors or a low-resolution PNG raster.

    Vector quality was much higher with the previous version of firmware.
    Please restore the quality of PDF vectors, and allow us to export high-resolution PNG, like x2, x3, or x4 resolution size.

    See pictures for more details.




    PDF Export:



    PNG Export:

  • Ahanu

    Thanks for sharing, Darko.

    It looks like your PDF export has the real vector data but is missing the variable line thickness, so it looks "messy". I don't really understand why this is a difficult thing for Boox to fix... The PDF vector generation worked fine for sync to Dropbox (I haven't tried it in a while), so it should be easy to implement locally.

    Please send them feedback through the tablet settings so they know this is still a problem and people are waiting for a solution.

  • Darko Antanasijevic

    Thanks for the info Ahanu

    Please note that I have exactly the same issue with Dropbox share, since these are the same files - generated via export function.

    Since 3.2, I no longer have notebooks as PDF-s immediately available via, as it was the case for the previous version of firmware.

    I sent them feedback through the tablet Settings > Feedback.

    They already replied that it will be fixed with the next update.
    That was really efficient!

    However, they did not specify when we can expect the update.



Please sign in to leave a comment.