Google Play Store login issue on MAX LUMI 13.3

Lichi Wang

• October 16, 2020 17:43

Hi All,

I just received my new MAX LUMI yesterday. It is a beautiful and well designed e-ink tablet. However, after I followed the instructions to enable the Google Play Store and registered the GSF ID (Android ID), I still couldn't open Google Play Store. Google always told me my device is not certified and I need to contact with the device manufacture. (I have waited for 6 hours and restarted the system.)

I am wondering is anyone suffering the same issue?

SW version: 2020-10-14_09-57_3.0_67e313b (upgraded immediately when I got the device)

Thank you.

Lichi

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  Lichi Wang

  • October 19, 2020 05:12

  Here is how I fixed this issue by myself. But I am not sure which step made it work.

  1. Go to Google account.

  2. In Security Setup page, enable the 2 steps verification. (Here I used my cell phone number and text message.)

  3. I didn't check Google Play Store for more than a day.

  4. Restart the MAX LUMI. Reopen the Google Play Store. System asked to key in Google account and password again.

  5. System ask to verify 2 steps verification through cell phone.

  6. Successfully login to Google Play Store.

   

  However, before these steps, I still need to register the GSF ID (Android device ID) to Google. This is a must step.

   

  Thanks.

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  jacob

  • October 20, 2020 00:28

  Im having the same issue, brand new note air. 

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  jacob

  • October 20, 2020 17:01

  The firmware update this morning 2020-10-19_11-52_3.0_8631810 for the note air seemed to fix it

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