Issue after update and software flaws in general.

Harry King

• November 26, 2020 19:25

Hello, Boox team. I'm having issue after latest update. Firmware v3.0 Nova 2. Navigation ball doesn't work properly. There is no way to make buttons solid which makes very difficult to find those buttons on a dark background. Before the update it worked fine.

 Another thing. Built in reader and dictionary app are almost useless from my perspective. The dictionary app in particular is terrible and feels incomplete. There is no way to change font size and font type which makes me wondering how could developers team oversee such an important adjustment. (Except in a pop up window, but even this is useless since the smallest size is still to big.) My complaint about the neo reader is again about few adjustments available. With firmware 3.0 I was expecting support for 3rd party dictionaries. And by support I'd like to have direct export to a 3rd party dictionary. Instead I have to press button after button which makes the whole concept useless. Also I would like to have an option to highlight  a word by double tap instead of long tap since it's quicker. I hope you will take my concerns to a consideration. 

0

• Official comment

  

  BOOX Service Team

  • November 27, 2020 09:06

  Hello,

  Thanks for your post. Apology for any inconvenience that has caused. 

  We will transfer your feedback and request to our technical team for further consideration and improvements in the near future. Thank you for your cooperation and support. 

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