Stylus input too sensitive

Jan Bebok

• November 24, 2020 22:52
• Edited

The EMR input is too sensitive. It is very hard not to get the max line width even if I try to write very delicately. I contated via Settings/Feedback and they suggested it is a stylus problem. But I have also 3 other styluses (Samsung s-pen, Lamy EMR and Wacom one) and they all work the same.

Is it possible to change the sensitivity of the boox EMR screen?

The device is Max3.

2

• Official comment

  

  Boox Service Team

  • November 25, 2020 07:46

  Dear Customer,

  
  Apologize for any inconvenience that has caused.

  Could you please kindly submit this Service Request Form via https://help.boox.com/hc/en-us/requests/new with all info needed and our relevant colleagues will reply back as soon as possible.

  May you have any other questions, please feel free to contact us.

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