Selection (Lasso) Tool does not reject palm

Bjoern Mueller

• November 30, 2020 09:42

When using the selection tool, the selection with the pen is stopped, when palm or finger touch or untouch the screen.

Happens when:

- hand or finger touches the screen when starting selection and then leaves the screen while drawing the selection with the pen

- hand or finger touches the screen after starting selection while drawing the selection with the pen

 

Activating or Deactivating palm rejection always shows the same result.

 

Version: 2020-11-19_11-43_3.0_88a2f03

Device: Note 3

0

• Official comment

  

  BOOX Service Team

  • December 03, 2020 07:09

  Hello,

  Thanks for your post. Apology for any inconvenience that has caused. 

  In this case, you are suggested to submit bugs on Feedback via Settings/ Feedback on your device. Please make sure that you tick the option "send logs" while sending the Feedback so that we can analyze and diagnose the exact problem better. Our technical team will reply to you via email within 2 working days after you submit the Feedback. Thanks for your cooperation.

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