Battery Draining Fast after updating firmware
I fully regret updating the firmware to 2002-12-02_3.0_f8d676e
It basically just "killed" my Poke_Pro because the device draining the battery fast, very fast. Even I have turn the device into sleep, it drained to battery flat within one day.
I cannot charge it beyond 86% with my USB wall charger. When plugged into my computer with USB cable with wifi turned off, the battery % is dropping slowly even if I not doing anything on the device and just leave it on. The device is quite warm to touch.
This did not happen before the firmware update.
I have tried to reset the device and the problem does not resolve.
I wonder if there is anyway to go back the previous firmware.
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Official comment
Dear Customer,
Apologize for any inconvenience that has caused.
Could you please kindly submit this Service Request Form via https://help.boox.com/hc/en-us/requests/new with all info needed and our relevant colleagues will reply back as soon as possible.
May you have any other questions, please feel free to contact us.
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